Privacy Policy

Introduction and General Terms

Exquisite Engagement Rings UK hereafter referred to as ‘ERUK’ is committed to protecting your personal information. This Privacy Policy relates to our use of any personal information you provide to us through the ERUK website or by any other method of communication where we collect information from you.

In order to provide you with certain services, we are required to collect information about you.

This privacy policy explains the following:

  • what information ERUK may collect about you;
  • how ERUK will use information we collect about you;
  • whether ERUK will disclose your details to anyone else;
  • your choices regarding the personal information you have provided to us;
  • the use of cookies on the ERUK website and how you can reject these cookies.

As set out above, ERUK is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998.

The website contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, which we suggest you should review. We do not accept any responsibility or liability for the privacy practices of third party websites and your use of these websites is at your own risk.

Information ERUK collect about you

In order for ERUK to provide a service to you, certain personal information may be required from you. This can consist of, but is not limited to, information such as your name, postal address, e-mail address, and telephone numbers. ERUK will not request any financial information (credit/debit card details).

By providing these details to ERUK, it is deemed that you accept the terms of this privacy policy.

How ERUK use the information they collect about you

The information that ERUK collect and store relating to you is primarily used to enable us to provide our services to you. In addition the information may be used for the following purposes:

  • To provide you with information requested from us, relating to our products or services.
  • To meet our contractual commitments to you.
  • To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.

If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.

Storing Your Personal Data

Personal Information that is provided to us is stored on our servers.

Disclosing Your Information

Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any).

We may also disclose your personal information to third parties

  • Where we sell any or all of our business and/or our assets to a third party.
  • Where we are legally required to disclose your information.
  • To assist fraud protection and minimise credit risk.

Access to Information

Under the Data Protection Act you have the right to request a copy of the personal information ERUK holds about you and to have any inaccuracies corrected. (We charge £10 for information requests and will require you to prove your identity with 2 pieces of approved photographic identification.) We will use reasonable efforts to supply, correct or delete personal information about you on our files.

Please address requests and questions about this or any other question about this Privacy Policy to customerservices@engagementringsuk.net.

Changes to this Privacy Policy

This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to ERUK. The date of the most recent revisions will appear on this page.

Use of Cookies

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Also, in the course of using the ERUK site, other third party sites may place cookies on your computer. You may refuse the use of these cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Contacting us about this Privacy Policy

Should you wish to contact us about this privacy policy, please e-mail us at customerservices@engagementringsuk.net.


Date: 11th February 2010